Jacotet River Trail - Guided Trek with Ranger
- Duration: 2 Hours (approx.)
- Location: Bel Ombre , Bel Ombre
- Product code: JRT
Find tranquility by the sound of the streaming water and by the soothing chirping of the rare endemic birds in the area.
You will acquire much knowledge about the area and its wildlife inhabitants, thanks to one of our certified guides.
- Minimum of 2 persons up to 10 persorns
- 2 Sessions per day (9:00 & 13:00)
Our Cancellation Policy is designed to outline the purpose and procedure for reporting cancellation of any of our activities. The Company is committed to uphold the customer relationship and goodwill of the enterprise with an adequate policy. Our provision of this information is to ensure the cancellation of Heritage Nature Reserve activities is reported to the tour operator and its customer in a timely manner in order to cause the least inconvenience.
Reasons for Cancellation:
- Cyclonic conditions
- Torrential rain or heavy rain causing the tracks to be impracticable or unsafe
- Heavy rain causing damage to large sections of the tracks
- Unsafe conditions on tracks
- Absence of competent person for tours
- Client’s withdrawal from an activity
- Any other ‘Force Majeure’
Cancellation by the Company
- As far as it is practicable, a reasonable advance notice will be given to the tour operator and its customers by the quickest means of communication available (email and phone).
- Listed hotel guests will be informed as soon as the notice of cancellation is released.
- Clients may be proposed to reschedule to another date upon cancellation by the company.
- 100% refund will be made upon cancellation of the activity by the company.
Cancellation by the Client
- The client can also reschedule his/her activities 24 hours before the activity starts.
- 100% refund will be made in case of cancellation 48 hours before the start of the activity.
- 50% refund will be made in case of cancellation 24 hours before the start of the activity.
- 100% cancellation fee shall be applied when the client cancels his/her booking after 4pm on the eve of the activity.
- Refunds will only be done on the original card used for the transaction.
- Refund requests for transactions made more than 2 weeks ago will not be considered.
- Refunds will not be done on a different credit card than the one used for making the transaction
- Refunds will not done to a different bank account or in cash
- The refund amount is calculated as at the refund date and takes into account the prevailing exchange rate applicable at that particular time.